To help you understand how our whole website design service works and how we work, we have crafted this FAQs page to answer many of the frequently asked questions people generally ask along the way.
Q:I am totally new to this. How does the whole process work? A: No problem. You can learn about the whole process in our web design process section.
Q:Do you only build websites for private investigators? A: No. We generally create websites for private investigators, private detectives, process servers, law enforcement, law firms, lawyers and attorneys.
Q:Can you help me update my existing website another designer built?
A:No. We only support websites that we have fully built ourselves, to prevent any liability issues. However, we can build you a new or similar looking website from scratch.
Q:How much does a website cost and how do I pay? A: If you purchase our Standard 4 Page Package it only costs $450.00 which is very competitive. If you require something more then expect to pay anything upwards of $500 to build a website. Just ask for a web design quote. All payments are made through PayPal.
Q:How does the payment process work?
A: The project starts with a 50% deposit. Once we have completed your website the final 50% is collected and your website is then scheduled for launch.
Q:How long does it take to build a website?
A: As long as we receive all of the content we need from you in a timely manner, our standard 4 page website takes approximately 1-2 weeks to create. Larger websites anything up to 4 to 6 weeks depending on size.
Q.What is a domain name and hosting?
A. A domain name is simply your website address (www.yourcompany.com) and web hosting is the storage space where your website resides, and where it can be publicly accessed.
Q.How much does the domain name and hosting cost?
A. For the first year it's free. After the first year the domain name will cost around $13 per year and hosting $100 per year, depending on the hosting company that we use for your website.
Q.What is content and what content do you need from me?
A. Content refers to the copy (written text) of your website, the images, videos, logo, and anything else such as downloadable brochures, etc. you want included on your website. Your copy should be edited and grammatically correct before you send it to us.
Q:Can you help me write content for my website? A: Yes. We will send you a web design data form at the start of the process that asks extensive questions about you and your business. We can use this to create copy for your website.
Q:Can you help me source photos for my website? A: Yes. We have a large collection of stock photos we can use for your website but if you want anything other than what we stock you can source these from sites such as www.istock.com for a small payment.
Q:Do I own my domain name and website? A: Yes. Everything that we build will be 100% owned by you. You domain name will be registered under your name and will remain your property. If for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible.
Q.Do you offer follow-up support?
A. Yes. We offer email support and free updates and changes for the first 2 months of your website going live. After which there is an hourly charge for work done (with a minimum charge of 1/2 hour).
Q.Do you provide email accounts?
A. Yes. You will get 5 email accounts with your package which we will set up for you and give you details of how to access your emails.
Q.Do you do Search Engine Optimization?
A. All of our sites are built to be search-engine “friendly”. We will, as a matter of course, ensure you website's copy contains important keywords and phrases a potential client might use to search for your services.